WAVE Healing Center
Personal Information Protection Policy
WAVE is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information.
This policy applies to Name of your organization and to any person providing services on our behalf. A copy of this policy is provided to any client on request.
What is personal information?
Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history, etc.
What personal information do we collect?
We collect only the personal information that we need for the purposes of providing services to our clients, including personal information needed to:
- Deliver requested products and services;
- Enroll a client in a program;
- Send out membership information;
- Receive counseling or other services;
- Request or purchase a product at the bookstore, via the web, or through the telephone;
- Log onto our website;
We normally collect client personal information directly from our clients. We may collect your information from other persons with your consent or as authorized by law.
How Do We Use Your Information?
We use your Personally Identifiable Information to provide you with the services or products for which you provided us with your information, and/or for those purposes considered reasonable under the circumstances. We are not in the business of selling your information to third parties, and only share information with vendors from whom we obtain services, or when it is necessary to comply with the law or to protect the rights, property or safety of WAVE.
How Do We Protect Your Information?
WAVE is committed to protecting your Personally Identifiable Information from unauthorized access or disclosure. In this, we do our best to maintain appropriate security both in our technology and our physical records. We also limit access to your information to persons management determines need to know for the purpose of providing you with the requested products and services.
We inform our clients, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we don’t provide this notification is when a client volunteers information for an obvious purpose (for example, producing a credit card to pay a membership fee when the information will be used only to process the payment).
We ask for consent to collect, use or disclose client personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.
We assume your consent to continue to use and, where applicable, disclose personal information that we have already collected, for the purpose for which the information was collected.
We ask for your express consent for some purposes and may not be able to provide certain services if you are unwilling to provide consent to the collection, use or disclosure of certain personal information. Where express consent is needed, we will normally ask clients to provide their consent orally (in person, by telephone), or in writing (by signing a consent form).
A client may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfill our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.
If we wish to use or disclose your personal information for any new purpose, we will ask for your consent. We may not seek consent if the law allows this (e.g. the law allows organizations to use personal information without consent for the purpose of collecting a debt).
Your privacy on the Internet is extremely important to us. Because you give us personal information, we believe you should fully understand the terms and conditions surrounding what we do with that information. This privacy statement discloses the information we gather, how we use it, and how you can correct or change it.For information you can make inquiries at [email protected]